mr200vip Privacy Policy: How We Handle Your information
This page explains exactly what personal information mr200vip collects when you open an account, how that information is used within our platform, and the choices available to you at any point. Our approach to data handling is built around the account session — what we need to verify your identity, process a GCash or GrabPay transaction, and keep your wallet secure. Availability of this service depends on local law and is accessible where local regulations permit.
Account data you control
GCash & GrabPay transaction records
Support contact for data requests
Cookies and session data disclosed
POLICY POSTURE
What We Collect and Why We Collect It
When you register on mr200vip, we collect the information you provide directly: your name, contact details, date of birth and the credentials you use to log in. When you make a deposit or withdrawal through GCash, GrabPay or Bank Transfer, we record the transaction reference, amount and channel — not your full e-wallet credentials. We use this data to verify your account, process your wallet movements and respond to support requests you raise with us. We also collect session data automatically — the device type, browser version, IP address and pages visited during your session. This helps us keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties. Where we share data with payment processors like GCash or GrabPay, the transfer is limited to what is needed to complete your transaction. Data is retained for as long as your account remains active and for a further period as required by the applicable laws of the jurisdiction where access is permitted. After that window, we delete or anonymise your records. You can ask us to review what we hold at any time by contacting support.
GCash
Transaction references and amounts linked to your GCash deposits and withdrawals are stored in your account record. We do not store your GCash PIN or full wallet credentials.
GrabPay
GrabPay payment references are recorded against your account wallet for reconciliation and support purposes. Credential details remain with GrabPay's own systems.
Bank Transfer
For Bank Transfer transactions, we retain the reference number and channel used. No full bank account numbers are stored on our servers beyond what your bank's transfer record supplies.
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers every interaction you have directly with mr200vip — from the moment you open the account page through every session, wallet transaction and support exchange. It does not extend to the internal policies of payment networks, third-party game studios or any external site you may navigate to from a link on our platform. Understanding that boundary helps you know when to check our policy and when to check another party's terms.
Account Access
Every login event, session token and authentication step on mr200vip falls within this policy. We track access for security, not for profiling or marketing beyond your own account.
Wallet Transactions
Deposits and withdrawals via GCash, GrabPay and Bank Transfer are covered here for record-keeping and support purposes. The payment network's own privacy terms govern what happens on their side.
Site Content and Games
Your in-session behaviour on our platform — which game rooms you open, how long a session runs — is recorded at the account level for security and account management only.
Third-Party Services
Game studios, payment processors and any linked external services operate under their own privacy policies. We are not responsible for data handling that takes place outside the mr200vip platform.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options for managing the personal information we hold. At any point, you can ask us to show you the data we have on file for your account — this includes registration details, transaction history linked to GCash, GrabPay or Bank Transfer, and any support records associated with your login. If any stored detail is inaccurate, you can request a correction by contacting our support team and pointing to the specific field. If you want to close your account and have your data deleted, you can raise that request through the same support channel. Deletion is subject to retention requirements under the laws applicable where access is permitted — records tied to financial transactions may be held for the legally required period before removal. We aim to acknowledge every data request and provide a response within a reasonable timeframe from receipt.
Review Your Records
Send a request to our support team naming the specific records you want to see — account data, transaction history or session logs. We will confirm receipt and respond with the relevant information.
Correct Account Details
If a name, contact detail or verification record is wrong, contact support with the corrected information. We will update the field once we confirm the change is consistent with your verified identity.
Raise a Data Question
If you are unsure how a specific piece of your data is being used, ask us directly. Our support team can clarify the purpose and retention period for any category of data we hold.
Request Account Closure
You can request full account closure and data deletion at any time. We will process the closure and remove data that is not subject to a legal retention obligation under the applicable jurisdiction.
REACH OUR TEAM
Contact Paths for Privacy Requests
All privacy-related requests — data reviews, corrections, deletion and policy questions — are handled through our support channels. Use the path that works best for you. When you write in, include your registered account identifier so we can locate your records without delay.
Live Chat
Open the chat widget from any page while logged in. State your request clearly — for example, that you want to review or correct account data — and the agent will log it and follow the process with you.
Email Support
Send your privacy request to our support email address shown in the account help section after login. Include your account identifier and a brief description of what you need reviewed, corrected or removed.
Account Help Section
Log in and open the Help or Contact section in your account settings. From there you can submit a written request directly tied to your account record, which speeds up verification and response.
HOW WE PROTECT IT
Data Handling, Cookies and Account Security
The way we handle your data is tied directly to how your account session works. Cookies keep your session active while you navigate between the lobby and your wallet; they expire when you log out or after a defined idle period. We do not use tracking cookies to follow your activity outside the mr200vip platform. Account security measures include encrypted transmission for all login and transaction events — this applies when you connect via GCash, GrabPay or Bank Transfer. Retention periods are set by the data category: session logs are short-lived, transaction records are held for the period required under applicable law, and your registration data stays on file while your account is active. If you want to know the retention period for a specific data type, ask via support and we will confirm in writing.
Cookies and Sessions
We use session cookies to keep you logged in during your visit. These cookies do not track you across other websites and are cleared when your session ends or the idle timeout is reached.
Encrypted Transactions
All data exchanged during a GCash, GrabPay or Bank Transfer transaction is transmitted over an encrypted connection. We do not store payment credentials beyond the transaction reference required for reconciliation.
Data Retention
We keep account and transaction records for the period required under applicable law in eligible regions. Once that period ends, records are deleted or anonymised. You can ask us to confirm the retention period for any data category.
Who to Contact
Privacy requests go to our support team via live chat or the email address in your account help section. We acknowledge every request and keep a record of the response — you can ask for a copy of that correspondence.
POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how mr200vip handles personal data, account records and your rights under this policy. If your question is not covered here, reach out through live chat or the support email in your account settings.
What personal information does mr200vip collect when I open an account?
We collect the details you enter during registration — your name, contact information and date of birth — along with your login credentials. When you transact, we record the reference, channel and amount. We do not collect financial credentials like your full GCash PIN or bank account number.
Does mr200vip share my data with third parties?
We share data only where it is needed to process your transaction or comply with legal requirements in the applicable jurisdiction. Payment processors like GCash and GrabPay receive only the transaction data required to complete your request. We do not sell personal data to advertisers or data brokers.
How do I see the data mr200vip holds on my account?
Contact our support team via live chat or the email address in your account help section. State that you are requesting a data review, include your account identifier, and we will locate your records and respond with the relevant information.
Can I have my account data corrected or deleted?
Yes. Send a correction or deletion request through support. Corrections are processed once we verify the change matches your confirmed identity. Deletion is subject to legal retention requirements — transaction records tied to financial activity may be held for the period required under applicable law before removal.
How does mr200vip use cookies on the platform?
We use session cookies to keep your account active while you navigate the lobby and your wallet. These cookies are not used to track you on other websites. They clear when you log out or when your session reaches the idle timeout set in your account.
Does this privacy policy cover GCash and GrabPay transactions?
Our policy covers the transaction records we hold on our side — the reference number, channel and amount linked to your account wallet. The privacy practices of GCash and GrabPay themselves are governed by their own separate policies, which you can review directly through those platforms.
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